Privacy Policy

1. Information we collect

Account information. When you create an account or sign in, our third-party authentication provider collects and shares with us information such as your email address, username, display name, and profile image.

Content you provide. We collect the reviews, ratings, replies, community posts, comments, images, business claims, edit requests, and other information you submit through the Service.

Information collected automatically. When you use the Service, we and our providers may automatically collect technical and usage data, including your IP address, device and browser type, pages viewed, referring pages, and the dates and times of your visits.

Cookies and similar technologies. We and our providers use cookies and local storage to keep you signed in, remember your preferences, and understand how the Service is used.

2. How we use information

We use the information we collect to:

• operate, provide, maintain, and improve the Service;
• authenticate you and secure your account;
• display your reviews, replies, posts, and public profile;
• communicate with you about the Service, including administrative messages;
• detect, prevent, and address fraud, abuse, spam, and violations of our Terms;
• comply with legal obligations and enforce our agreements.

3. How we share information

We do not sell your personal information.

Service providers. We share information with third parties that perform services on our behalf — such as authentication, cloud hosting, database, storage, and analytics providers — who may process it only on our instructions.

Public content. Your reviews, ratings, replies, community posts, comments, and the display name and profile image associated with them are public and visible to anyone who uses the Service.

Legal and safety. We may disclose information if we believe it is required by law, regulation, legal process, or governmental request, or where disclosure is necessary to protect our rights, our users, or the public, or to enforce our Terms.

Business transfers. If we are involved in a merger, acquisition, financing, reorganization, or sale of assets, your information may be transferred as part of that transaction.

4. Business listings and publicly available information

Some business listings on the Service are compiled from publicly available sources and may include a business name, category, city, state, website domain, and logo. This information is provided for informational purposes only. If you are a business owner and would like your listing corrected or removed, contact us at hello@trustdir.co.

5. Your choices and rights

Depending on where you live, you may have rights to access, correct, delete, or receive a copy of your personal information, or to object to or restrict certain processing. While signed in, you can edit or delete your own reviews, replies, and posts, and you can request account deletion by contacting us.

To exercise any of these rights, email hello@trustdir.co. We will respond as required by applicable law and will not discriminate against you for exercising your rights.

6. Data retention

We retain information for as long as your account is active or as needed to provide the Service, comply with our legal obligations, resolve disputes, and enforce our agreements. Public content may remain visible after your account is closed unless you delete it.

7. Security

We use reasonable technical and organizational measures designed to protect information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Children's privacy

The Service is not directed to children under 16, and we do not knowingly collect personal information from children under 16. If you believe a child has provided us information, contact us and we will delete it.

9. International users

We may process and store information in countries other than the one in which you live, where privacy laws may differ. By using the Service, you consent to the transfer of your information to those countries.

10. Third-party links

The Service may link to third-party websites, including business websites. We are not responsible for the privacy practices or content of those websites.

11. Changes to this Policy

We may update this Policy from time to time. Changes are effective when posted, and the "Last updated" date above will reflect the most recent revision. Your continued use of the Service after changes are posted constitutes acceptance of the updated Policy.

12. Contact us

If you have questions about this Policy, contact us at hello@trustdir.co.